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Introduction to Audit Manager

Audience: Audit Administrators, Audit Managers, Auditors

 

This document is to guide users of the Audit Manager Software product on its purpose and on how to use it to provide the management control over Audits for which the product was created. The scope includes usage of the screen forms for data entry and extract, administration functionality and the production of reports.

Overview of Audit Manager

EQMS Audit Manager allows you to create, schedule and carry out consistent and simple to use Audits, Inspections and Reviews, ensuring all data and information is captured in a reportable and understandable format.

Documentation and Standards can be associated with Audits or specific questions in the checklist to help ensure that your Auditors have all the information they require.

Non-Conformances found during the Audit process can be raised as Findings and a series of traceable actions can be set in place to handle the issue.

 

Major Functional Areas

Audits

This is where the active data from the system sits. Your Audits, schedule, open actions and findings, standards, checklists and organisational areas can all be found and managed here.

Housekeeping

Access to the building blocks of Audit Manager. Action Types, Audit Types, Auditors, Escalation Paths, Finding Types, Metadata , Questions, Severities, Workflow and more can all be created and maintained here.

Reports

A variety of reports or the module can all be accessed from here.

Tools

Access to your Broadcasts, Module Parameters, Group Management and Your User Details

To-Do

Access to your current list of To-Do list items e.g. Notifications, Actions, Reminders

Audit Process

The process flow below shows the manual ‘standard’ approach to Auditing compared to the process taken within EQMS.

Audit Lifecycle

An Audit can be progressed through many different Statuses. The Audit lifecycle is:

Planned – The Audit has been raised in the system

Scheduled – Commit to run the Audit. The start date can be altered and the Questionnaire released to the Audit Team

Ongoing – The Audit has been started and cannot be regressed.

Completed – The Audit has been finished but has open Findings and Actions

Closed – The Audit and its Findings and Actions have all been concluded.

  1. When an Audit status is advanced from Planned to Scheduled the Audit team are notified by Email 24 hours prior to the Audit Start Date. Once an Audit is Scheduled the Status cannot be regressed. If there is an associated Questionnaire the Audit Owner can release the Questionnaire to the Audit Team.
  2. When the Audit is advanced to Ongoing the Audit has started and Findings and Actions can be raised. If there is an associated Questionnaire, it becomes Active and answers to questions can now be recorded.
  3. Once the completed Questionnaire has been submitted the Audit status can be progressed to Completed. The Audit Administrator or the Audit owner can regress the status to Ongoing. The questionnaire or a Section can be checked out, errors corrected and checked back in prior to submitting the Questionnaire again.
  4. Once the Audit Owner is happy that any raised Findings and Actions have been completed to their satisfaction the Audit can be progressed to Closed.

Important:

Releasing the Questionnaire allows clients using the Mobile Audit application to download the Questionnaire onto a Mobile device.