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Managing Audits

Audience: Audit Administrators, Audit Managers, Auditors

 

Audit Process

The process flow below shows the manual ‘standard’ approach to Auditing compared to the process taken within EQMS.

Audit Lifecycle

An Audit can be progressed through many different Statuses. The Audit lifecycle is:

Planned – The Audit has been raised in the system

Scheduled – Commit to run the Audit. The start date can be altered and the Questionnaire released to the Audit Team

Ongoing – The Audit has been started and cannot be regressed.

Completed – The Audit has been finished but has open Findings and Actions

Closed – The Audit and its Findings and Actions have all been concluded.

  1. When an Audit status is advanced from Planned to Scheduled the Audit team are notified by Email 24 hours prior to the Audit Start Date. Once an Audit is Scheduled the Status cannot be regressed. If there is an associated Questionnaire the Audit Owner can release the Questionnaire to the Audit Team.
  2. When the Audit is advanced to Ongoing the Audit has started and Findings and Actions can be raised. If there is an associated Questionnaire, it becomes Active and answers to questions can now be recorded.
  3. Once the completed Questionnaire has been submitted the Audit status can be progressed to Completed. The Audit Administrator or the Audit owner can regress the status to Ongoing. The questionnaire or a Section can be checked out, errors corrected and checked back in prior to submitting the Questionnaire again.
  4. Once the Audit Owner is happy that any raised Findings and Actions have been completed to their satisfaction the Audit can be progressed to Closed.

Important:

Releasing the Questionnaire allows clients using the Mobile Audit application to download the Questionnaire onto a Mobile device.