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Defining Change Controls

Audience: System Administrators, Change Managers

Objective: To be able to create and manage Action Types and Approval Paths

Controlled Documents

All Documents within EQMS are controlled. They are locked away in the EQMS knowledge base from which copies may be taken, but the copies stored in EQMS cannot themselves be modified.

However, EQMS Controlled Documents have an additional security feature. They must be formally approved and issued before they are stored as Live Documents, and made accessible to Navigator viewers.

They are required to go through a user defined process such as Review, Approve and Issue. This is known as an Approval Path, and its elements are known as Actions. Every Controlled Document has an associated Approval Path of Actions and can have an associated Escalation Path. Every Action has an Action Type that can have an associated Escalation Path.