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How do I raise a Finding?


You would want to raise a Finding if you have identified a non-conformance or have identified good practice.

1. If you find an issue of non-conformance during your audit, you can raise this as a Finding. In the example below, you can see a major non-conformance has been flagged in bold text under the pre-populated text box. To raise a Finding, click on the Raise a Finding icon.

2. The Findings and Actions window will open.

3. Four of the sections are mandatory, these are

i. The Finding Title. Fill in the Finding Title text box.
N.B. There is no separate code so you may want to include some code as part of the title.

ii. The Finding Type. Choose this from the drop down menu.

iii. The Finding Details. Fill in the Details text box.

iv. The Finding Owner. This defaults to the auditor creating the finding but can be changed using the drop down menu. 

4. Other aspects worth noting are:

  • The Raised Date defaults to the day of input but can be changed to an earlier date to record events that have already taken place.
  • If Auto Closure is selected the finding will automatically close when all of its actions have been completed.
  • The Result can be added when the solution is known.
  • Standards and Organisational Areas can be associated with the finding by selecting the relevant Associate icon located to the right of the Associated Items section of the screen form.

5. Once you have filled out the appropriate data, select the Save icon.

6. If a finding requires corrective action, the following overlaid item will appear. Click Yes to raise an associated action (see How Do I Raise an Associated Action?)or No to decline . You can raise an associated action later if you do not wish to implement an immediate response.

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